Effective Date: January 1, 2025
Last Updated: January 1, 2025
Epahubb Consult (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, applications, and services.
1. About Epahubb Consult
Epahubb Consult is a technology and innovation firm based in Kumasi, Ghana, specializing in web development, software engineering, UI/UX design, mobile app development, networking and cybersecurity, IT consultancy, and graphics design. Our mission is to deliver innovative product engineering with the highest standards of data protection and user trust.
2. Information We Collect
We may collect and process the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Company name
- Billing and payment information
- Address and contact preferences
B. Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Usage data (pages visited, time spent, navigation paths)
C. Account and Communication Data
- Login details (if applicable)
- Messages or inquiries submitted through forms or email
- Feedback and survey responses
3. How We Use Your Information
We process your data to:
- Provide and maintain our services
- Personalize your user experience
- Respond to your inquiries or support requests
- Manage billing, subscriptions, and transactions
- Improve our website and applications
- Send marketing or promotional communications (with your consent)
- Comply with legal or regulatory obligations
4. Legal Basis for Processing
We process your personal data based on:
- Consent – when you voluntarily provide information
- Contractual necessity – to fulfill a service agreement
- Legal obligation – to comply with laws or regulations
- Legitimate interest – to improve our services and ensure security
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share data with:
- Trusted third-party service providers (e.g., cloud storage, payment processors)
- Business partners involved in service delivery
- Legal authorities when required by law
All third parties are required to process your information securely and in accordance with this Privacy Policy.
6. Data Security
We implement strict administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure server hosting
- Encrypted connections (HTTPS/SSL)
- Regular vulnerability assessments
- Access control and authentication procedures
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
When data is no longer needed, it is securely deleted or anonymized.
8. Your Data Protection Rights
You have the right to:
- Access and request a copy of your data
- Correct inaccurate or incomplete data
- Withdraw consent at any time
- Request deletion (“Right to be Forgotten”)
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us at:
📧 info@epahubb.com
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site performance. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
10. International Data Transfers
If your information is transferred outside Ghana, we ensure it is protected by appropriate safeguards compliant with data protection laws such as the Ghana Data Protection Act, 2012 (Act 843) and GDPR.
11. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately.
12. Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us for removal.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be posted with a revised “Last Updated” date.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Epahubb Consult
📍 Kumasi, Ghana
📧 info@epahubb.com
🌐 www.epahubb.com